Food items may not be returned.
If you received an incorrect item, we will ship you the correct item once we receive a picture from you showing the incorrect item was shipped.
You may also call the store at 419-720-7387 to address any concerns.
We generally ship to the U.S. Note that there are restrictions on some products, and some products cannot be shipped to Californis.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the USPS options availabie. We ship by United States Post Office (USPS). 90% of the time we ship using Priority Mail which has a 2 to 3 business day delivery option. We ship within 24 hours of purchase except on Sundays. Orders placed Saturday and Sunday are shipped on Monday unless Monday is a holiday in which case we ship Tuesday. The USPS picks up mail at our location daily. When the temperatures are above 71 degrees F we will include cool shield and ice brix. Cool shield and ice brix costs are part of the shipping charge. Please keep in mind this will only protect from heat for a short time. Keep in mind if your temperatures exceed 71 degrees F, this will not prevent some candies from melting. We do our best to protect your candy, but ask you do not order if your temperatures are expected to exceed 71 degrees F.